General Terms and Conditions

These Terms and Conditions set out the rules that govern use of the Spin House site and services. They explain the relationship between us and registered users, the responsibilities that apply when you hold an account, and the operational rules for bonuses, payments and disputes. By registering or using our services you accept these terms, so please read them carefully and check back regularly for updates.

Account responsibilities

You are responsible for keeping your account details secure and for any activity that occurs under your login. Use a strong password and do not share access with others. You must provide accurate personal information when you register and update it if details change. We may suspend or close accounts and retain funds where we suspect fraud, abuse, identity mismatch, multiple accounts, or breach of these terms.

Eligibility requirements

Accounts are available only to eligible users. The minimum age to register is 18. You must be legally permitted to gamble in the jurisdiction from which you access the site. We reserve the right to refuse registration or to restrict access from countries or territories where local law prohibits participation.

Acceptable platform use

Use of the platform must be honest and lawful. Prohibited activity includes, but is not limited to, collusion, use of bots or automated play, chargeback abuse, identity deception, and any attempt to manipulate games or promotions. If we detect prohibited conduct we may withhold payments, cancel wagers, reverse transactions, and close accounts.

General bonus and promotion rules

Bonuses and promotions are subject to specific terms that are published with each offer. Typical conditions include wagering requirements, game contribution rules, maximum bet limits while a bonus is active, and time limits for play and conversion. Only one bonus is allowed per person, household or IP unless stated otherwise. Maximum cashout limits may apply to bonus winnings. Always review the full promotion terms before opting in.

Deposits and withdrawals

We accept a range of payment methods including major debit and credit cards and common e-wallets. Deposit processing is generally immediate, while withdrawals require verification and may be subject to pending review. Minimum withdrawal amounts and monthly limits apply. As a guide, typical minimum withdrawals are around $150 and monthly limits may be in the region of $5,000; actual limits depend on your account and payment method.

Verification

Before processing withdrawals we require identity and payment verification. Standard documents include government ID, proof of address and proof of payment ownership. Verification must be completed to release funds and to comply with our security checks.

Dispute resolution

If you have a query about your account, a game, a payment or a promotion, contact support via live chat or email. We aim to resolve routine matters quickly; more complex disputes may require document review and take longer. If you remain dissatisfied after our internal review we will explain available next steps; no external dispute process is guaranteed by these terms.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be posted on the site and, where appropriate, notified to account holders. Continued use of the site after changes are published constitutes acceptance of the revised terms, so please review this page periodically.